Comviva focuses strongly on quality and strives to meet the expectations of its customers by delivering on-time, innovative and defect free products and solutions, developed using well-defined processes and the best available technology.

Comviva has an elaborate Quality Oriented, Reliable, Unified System (QORUS), Quality Management System, for delivering defect free products and solutions. The QORUS enables us to provide our customers with:

• Faster time-to-market products & solutions  by substantially reducing product development & support cycle times through streamlined systems integration and testing cycles, and enhanced development predictability and manageability.
• Highly reliable products by deploying structured processes that constantly monitor quality throughout all stages of product development.
• Enhanced adherence to customer specifications by providing clients with complete visibility into product lifecycle and engineering activities through the project.

Comviva also considers the security of the information assets as one of the most important and critical needs of today's business environment.  Comviva has a well designedand coherent set of security processes and systems, iSecure (as part of QORUS), to manage risks to its information assets, thus ensuring acceptable levels of information security. Comviva maintains the confidentiality, integrity and availability of the information assets through the effective implementation of the identified controls.

Comviva focuses strongly on quality and in its first year of operation became an ISO 9001:2000 company. Comviva is ISO 9001:2008 organisation by DNV. Then subsequently Comviva has implemented and received certification for the de-facto international standard for Information Security - ISO 27001:2005 by BVQI.