As the operator portfolio has grown in breadth and complexity, there is a growing need to create greater operational simplicity, enable a clear end-to-end view of product strategy and develop a customer-driven roadmap that will drive revenues but with an optimized cost base.

Comviva provides services based on single point solutions and that combine a variety of Comviva products, as well as integrating third party offerings - enabling operators to improve service performance whilst maximizing business results.

Managed VAS Services

By understanding that operators' success and market leadership is majorly dependent on a consistently superior customer service experience, Comviva developed its Managed VAS Services model. It replaces separate, vendor-specific delivery models with a comprehensive standardized approach to VAS service delivery and management. This enables implementation of harmonious policies, specification of performance level requirements and definition of processes to manage SLAs, manage capacity and manage revenues - leading to an improvement in the end user's overall service experience.

Deck Management

With close to a decade of experience in delivering and managing mobile content services, Comviva has extensive expertise in the entire content supply chain management - sourcing, aggregating and on-boarding content in collaboration with multiple content providers, integrating content and apps with operator or third party content management systems and performing successful ongoing services management, involving design, delivery, retailing and management of winning service propositions and promotions. Comviva's Deck Management helps operators boost revenues with superior supply chain and storefront management.