Comviva

Comviva is the global leader of mobile solutions catering to The Business of Tomorrows. The company is a subsidiary of Tech Mahindra and a part of the $21 billion Mahindra Group. Its extensive portfolio of solutions spans digital financial services, customer value management, messaging and broadband solution and digital lifestyle services. It enables service providers to enhance customer experience, rationalize costs and accelerate revenue growth. Comviva’s solutions are deployed by over 130 mobile service providers and financial institutions in over 95 countries and enrich the lives of over two billion people to deliver a better future.

HIS ARTICLES

Digital Lifestyle Solutions

Engaging Digital Content Providers for Better Consumer Engagement & Higher CLV

Urban population has been increasing at a growing pace throughout the world. This new urban generation is different, not just in their preferences but also, how these preferences are defined…
Comviva
26th September 2017
Messaging Solutions

Converting Grey Route A2P messaging to White Route

Mobile operators have been fumbling to pave their way through the dark alleys of grey routes. A whopping amount of $18 billion was lost in 2016 worldwide, by mobile network…
Comviva
22nd September 2017
Customer Value Management

Cloud vs On-Premise Data Analytics Solution

It’s been a year since Gartner removed ‘big data analytics’ from its Hype Cycle. The reason was simple, as stated by the CEO Betsy Burton of Gartner Research, “Cloud, big data, etc.…
Comviva
21st September 2017
Digital Lifestyle Solutions

Local Content Key to Telecom Growth in Emerging Markets

Telecom network operators have been grappling with the declining profitability trends and margins across the world. Not just that, the ARPUs have also been declining across all markets without prejudice.…
Comviva
14th September 2017
References

The Role of Mobile Payment Technologies in Era of Demonetization

India witnessed a one of its kind phenomenon on the night of 8th November when the Government of India banned Rs 500 and Rs 1000 currencies and provided the citizens…
Comviva
29th March 2017
References

How to Analyse the Churn Rate and Its Effect on Business

Customer expectation is the main thing driving all types of industry today. Thanks to the digital world, information is now available on real time basis. One service failure in one…
Comviva
27th March 2017
References

Why Call Management Services Should be Part of Every Business Telephone System

Components There are several features which make call management systems an indispensable part of any business. They are: Auto Attendant: This is the most indispensable part of a business call…
Comviva
21st March 2017
References

Growth of Mobile Money in India

Mobile Paymentis the saviour, which helped millions of citizens of India in the face of demonetization. When citizens found themselves stranded with old currencies and ATMs ran out of cash,…
Comviva
17th March 2017
References

Managing Next Generation Telecom Networks with OSS/BSS

The global telecommunications network is constantly evolving. Competition is fierce, which requires constant system upgrades and product innovation. In this context, OSS/BSS simplifies and streamlines operations, thereby adding to toplines.…
Comviva
6th March 2017
References

Deploying Big Data in the Telecom Sector

Telecom operators generate a significant amount of data daily. This data, if properly utilized, can provide great insights into useful information crucial for running a business successfully and profitably. This…
Comviva
3rd March 2017
Customer Experience Management

Customer Experience Management and Mobile Money: A Perfect Storm

To incessantly state that mobile money has caught (and held) the imagination of the global payments space is unnecessary. Let’s just jump right in-GSMA’s 2015 State of the Industry Report:…
Comviva
23rd February 2017
References

What is NFV and Why is it Significant to the Networking Industry?

The telecom industry is growing fast and so is technology. According to a prediction by the Telecommunications Industry Association, the wireless telecommunications network will grow to $323 billion between 2014…
Comviva
16th February 2017
References

What is an SMS Grey route in Telecom?

The SMS Grey route is a term gaining popularity in the telecom world. But what is it? Well, the word grey is the key. Grey route SMS refers to an…
Comviva
13th February 2017
References

Omni-Channel vs Multi-Channel Customer Experience

The only thing in today’s digital environment which changes quicker than technology, are the consumer expectations.  Nowadays, the customer service industry is captured by two trending terms- “omnichannel customer service”…
Comviva
10th February 2017
References

Loyalty Programmes in Mobile Money

Loyalty Programmes, an effective marketing tool, is now being deployed widely in the mobile money industry as well. Mobile service providers across the world are coming up with innovative loyalty…
Comviva
9th February 2017