Mahindra Comviva is the global leader of mobility solutions catering to The Business of Tomorrows. The company is a subsidiary of Tech Mahindra and a part of the $17.8 billion Mahindra Group. Its extensive portfolio of solutions spans mobile finance, content, infotainment, customer value management, messaging, mobile data and managed VAS services. It enables service providers to enhance customer experience, rationalize costs and accelerate revenue growth.Mahindra Comviva's solutions are deployed by over 130 mobile service providers and financial institutions in over 90 countries and enrich the lives of over a billion people to deliver a better future. In January 2016, the company acquired a controlling stake in Advanced Technology Solutions (ATS), a leading provider of mobility solutions to the telecom industry in Latin America to strengthens its in-region presence.
Technologies That will Transform Telecom in the Coming Years
As you feel your way into the new year, one question dominates several boardroom conversations–what’s the next big thing in technology that will transform telecom over the medium to long…
A Peek into the Future: How Telecommunications will Evolve in the Coming Years
Telecommunications, as we have known it over the decades, is now dead. Traditional services such as voice, messaging and data are increasingly getting commoditized, and subscriber acquisition costs keep rising…
The Role of a Content Delivery Platform in an Operator’s Business
Content delivery platforms (CDP) streamline and reinforce all of a publisher’s content in a single place. This enables operators to offer an array of content-based services such as music, voice,…
What is the impact of NFV on an Operators Business
Since 2015, progressive telecom operators started shifting from merely planning and testing virtualized networks for managing network services to implementing them on a large scale. A number of challenges remained, however-ranging from…
The newly launched Unified Payments Interface (UPI) is anticipated to make mobile payments much easier. But still there’s a lingering question: What changes will UPI bring to the mobile payments?…
The Role of Dynamic Discounting In Customer Experience Management
According to Forrester research, 89 per cent of the telecom consumers are willing to switch service providers owing to a poor usage experience. With the increasing demands of the telecom…
Ensuring Customer Experience Management in an Omni-Channel Environment
To ensure a competitive edge in the telecom industry that performs highly on service excellence; operators are shifting to a new battlefield- ensuring customer experience management (CEM) through omni channels.…
Arriving from the concept of e-banking and branchless banking, mobile money has proved be a viable alternative to cash. Over the years, the mobile money ecosystem has been working towards…
Today, telecom operators need to focus on technologies capable of helping them transform into a digital business. Overall, in the “internet of things” (IoT) era, service providers need to plan…
HCE or OEM : Which option should the banks go for?
Today, contactless banking transactions are not uncommon. The power of several banking reforms, the immense complexity of the market and the powerful bandwidth of mobile network operators are some of…
What are IT managed services? IT managed services reduce an operator’s foreseen problems by taking proactive measures. This is to ensure that they have sufficient time and resources to continually…
Why Customer Segmentation is an Important Business Tool for Operators
Over several decades telecom companies around the world are striving to become as customer-centric as they can be. Not just trying to sell their products; the owners are also fostering…
The focus of telecom operators have shifted from reducing cost to delivering a superior customer experience over their networks. Providing a greater customer experience every time is vital for limiting…
Since its introduction 2001, big data has improved the health of many industries and the telecom industry is no different. The industry is witnessing a phase of stagnant growth and…
Future proved business growth with loyalty programmes A few years ago, telecom operators were generating revenue and increasing their market share by investing resources in customers and through acquisition of…
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