References

The Role of Mobile Payment Technologies in Era of Demonetization

India witnessed a one of its kind phenomenon on the night of 8th November when the Government of India banned Rs 500 and Rs 1000 currencies and provided the citizens…
Comviva
29th March 2017
References

How to Analyse the Churn Rate and Its Effect on Business

Customer expectation is the main thing driving all types of industry today. Thanks to the digital world, information is now available on real time basis. One service failure in one…
Comviva
27th March 2017
References

Why Call Management Services Should be Part of Every Business Telephone System

Components There are several features which make call management systems an indispensable part of any business. They are: Auto Attendant: This is the most indispensable part of a business call…
Comviva
21st March 2017
References

Growth of Mobile Money in India

Mobile Paymentis the saviour, which helped millions of citizens of India in the face of demonetization. When citizens found themselves stranded with old currencies and ATMs ran out of cash,…
Comviva
17th March 2017
References

Managing Next Generation Telecom Networks with OSS/BSS

The global telecommunications network is constantly evolving. Competition is fierce, which requires constant system upgrades and product innovation. In this context, OSS/BSS simplifies and streamlines operations, thereby adding to toplines.…
Comviva
6th March 2017
References

Deploying Big Data in the Telecom Sector

Telecom operators generate a significant amount of data daily. This data, if properly utilized, can provide great insights into useful information crucial for running a business successfully and profitably. This…
Comviva
3rd March 2017
References

What is NFV and Why is it Significant to the Networking Industry?

The telecom industry is growing fast and so is technology. According to a prediction by the Telecommunications Industry Association, the wireless telecommunications network will grow to $323 billion between 2014…
Comviva
16th February 2017
References

What is an SMS Grey route in Telecom?

The SMS Grey route is a term gaining popularity in the telecom world. But what is it? Well, the word grey is the key. Grey route SMS refers to an…
Comviva
13th February 2017
References

Omni-Channel vs Multi-Channel Customer Experience

The only thing in today’s digital environment which changes quicker than technology, are the consumer expectations.  Nowadays, the customer service industry is captured by two trending terms- “omnichannel customer service”…
Comviva
10th February 2017
References

Loyalty Programmes in Mobile Money

Loyalty Programmes, an effective marketing tool, is now being deployed widely in the mobile money industry as well. Mobile service providers across the world are coming up with innovative loyalty…
Comviva
9th February 2017
References

Key Features of Direct Operator Billing

Direct Operator Billing has brought a new era in the world of consumer convenience. Not only do customers find it easy to transact, it has immense benefits for the business…
Comviva
31st January 2017
References

Access and Policy Control for Wireless Networks

Wireless access and policy control refers to a clear set of rules defining the access levels, rights and privileges. The need for wireless security: Wireless networks are a boon to…
Comviva
9th January 2017
References

The rise and rise of companion cards

Mobile money is becoming increasingly popular all over the world and so are companion cards. Companion cards are basically a debit or prepaid card that is tied to a mobile…
Comviva
14th December 2016
References

The Growth of Mobile POS in India

Mobile POS is the next in thing in the mobile payment solution market in India. The number of choices is increasing and are expected to rise manifold in the next…
Comviva
7th December 2016
References

Big Data Applications

The communications industry has seen a massive data explosion over the years. Growth in mobile data, social media buzz, video led services have all played their part in this data…
Comviva
5th December 2016