References

The Growth and Future of Mobile Money

Arriving from the concept of e-banking and branchless banking, mobile money has proved be a viable alternative to cash. Over the years, the mobile money ecosystem has been working towards…
Comviva
23rd August 2016
References

Managed Services in the Era of IOT

Today, telecom operators need to focus on technologies capable of helping them transform into a digital business. Overall, in the “internet of things” (IoT) era, service providers need to plan…
Comviva
23rd August 2016
References

HCE or OEM : Which option should the banks go for?

Today, contactless banking transactions are not uncommon. The power of several banking reforms, the immense complexity of the market and the powerful bandwidth of mobile network operators are some of…
Comviva
22nd August 2016
References

Why are IT managed services coming to the fore?

What are IT managed services? IT managed services reduce an operator’s foreseen problems by taking proactive measures. This is to ensure that they have sufficient time and resources to continually…
Comviva
22nd August 2016
References

Why Customer Segmentation is an Important Business Tool for Operators

Over several decades telecom companies around the world are striving to become as customer-centric as they can be. Not just trying to sell their products; the owners are also fostering…
Comviva
9th August 2016
References

Strategies for Monetizing Big Data

The focus of telecom operators have shifted from reducing cost to delivering a superior customer experience over their networks.  Providing a greater customer experience every time is vital for limiting…
Comviva
19th July 2016
References

Big Data in Telecom

Since its introduction 2001, big data has improved the health of many industries and the telecom industry is no different. The industry is witnessing a phase of stagnant growth and…
Comviva
18th July 2016
References

The Importance of Loyalty Programmes in Telecom

Future proved business growth with loyalty programmes A few years ago, telecom operators were generating revenue and increasing their market share by investing resources in customers and through acquisition of…
Comviva
8th July 2016
References

What is Intelligent Broadband Traffic Management

Introduction Mobile broadband has witnessed incredible growth in emerging markets. Though growth and usage patterns have seen huge variability, traffic volumes have been registering exponential growth- mainly because of the…
Comviva
4th July 2016
References

What is PCRF?

The convergence of broadband services, smart mobile devices and virtually unlimited content has significantly altered the telecommunication market. This has resulted in a rapidly increasing demand for internet services. Alongside,…
Comviva
1st July 2016
References

The Challenge of Data Monetization

Data Monetization is the process of exchanging and trading various kinds of data, emerging from customer’s behavior and habits of using a product or service. It has huge potential to mine data for…
Comviva
21st June 2016
References

Changing Face of VAS in Today’s Telecom Sector

Value Added Services Last year, mobile value added services contributed as much as 31 per cent of the telecom sector’s total revenue. Barring SMS related services; the standalone contribution of…
Comviva
20th June 2016
References

Role of Automation in Managed Services

Worldwide, managed service providers (MSPs) face a common challenge of finding ways to maximize output and organize workflow in order to reduce costs and increase profitability. A successful IT system…
Comviva
13th June 2016
References

Importance of Service Assurance Tools in Managed Services

Introduction Service assurance is the systematic process of maintaining and improving the quality of service provided to customers. It ensures that services offered over networks adhere to a pre-defined service quality level…
Comviva
10th June 2016
References

What is blockchain?

Of late, blockchain technology has been in the spotlight. A recent report from the World Economic Forum has predicted that 10 percent of the GDP will be stored on blockchains…
Comviva
3rd June 2016