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Comviva’s BlueMarble Solution and MobiLytix™ Digital have been featured in the latest Gartner Research Report - Market Guide for AI in CSP Customer and Business Operations

Gartner defines artificial intelligence (AI) in CSP customer and business operations as commercial off-the-shelf (COTS) offerings (either embedded in operational technology [OT] applications or as a horizontal application) with the ability to use customer and business operation data to develop and evolve algorithms. also manage the life cycle of algorithms, applying them to a variety of use cases that optimise and enhance CSP customer and business operations.

This report provides a comprehensive analysis of the AI offering market, covering market description, market direction, market recommendation, and emerging trends in AI solutions for CSP customers and business operations. This report also highlights that customer management and experience (CM & X) continues to be a key area of focus for communications service providers (CSPs) and artificial intelligence (AI) solutions vendors, with greater emphasis on natural language processing (NLP) and automation associated with customer communication (conversational AI).

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Comviva’s PRM suite has been featured 4th time in a row as a representative vendor in Gartner’s new report, Market Guide for Partner Relationship Management Applications

Gartner defines PRM as a combination of software, methodologies, best practices, templates, and workflows that manage and automate the business processes and relationship facets between suppliers and their channel partners and provides a comprehensive analysis of the PRM market, covering market description, market direction, market recommendation, and top emerging trends in PRM applications.

The report further highlights that PRM applications will benefit from an increase in expected sales technology evaluations stemming from digital transformation projects.

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Comviva has been featured as a representative vendor in the latest Gartner Research Report - Market Guide for CSP Customer Management and Experience Solutions

Gartner defines customer management and experience solutions as part of business support systems (BSS) solutions for CSPs, and as commercial off-the-shelf software solutions that address CSPs’ all customer-facing operational requirements. This includes managing customer channels, customer information, incidents, products, pricing, quotes and offers, order and partner management.

This report provides a comprehensive analysis of the CM&X market, covering market description, market direction, market recommendation, and emerging trends in CM&X solutions. This report also highlights that CM&X is critical for growth and customer retention in the constantly evolving and highly competitive telecommunications markets. CSP CM&X solutions market demand is shaped by a wide range of current and evolving CSP requirements, which are aimed at achieving multiple outcomes to transform the CSPs’ business and operations and make them more competitive.

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Comviva has been featured as a key SMS Firewalls vendor in the latest Juniper Research Report - SMS FIREWALLS: KEY OPPORTUNITIES, COMPETITOR LEADERBOARD & MARKET FORECASTS 2021-2026.

This report provides a comprehensive assessment of the evolving market, including an analysis of factors influencing the adoption of SMS firewalls, such as the roll-out of commercial 5G services, and the increasing use of flash calling for user authentication.

The research predicts that, SMS firewall implementation will reduce operator losses to fraud from $5.6 billion in 2021 to $922 million by 2026 and how implementing the advanced SMS filtering solutions, with artificial intelligence and machine learning capabilities is a way forward to mitigate the constantly evolving tactics of fraudulent players

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Comviva has been featured as a Notable vendor in Gartner’s new report, Market Guide for Communication Platform as a Service.

Gartner defines Ngage as an intelligent omnichannel for customer experience enrichment supporting messaging services verticals such as telecom and finance, among others and provides a comprehensive analysis of the CPaaS market, covering market description, ideal CPaaS architecture, market direction and top emerging trends of CPaaS for 2022.

The report further highlights that the digitalisation that occurred in response to the COVID-19 pandemic will continue to have an impact on enterprises, translating to a growth in CPaaS.

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Comviva has been featured as a key CPaaS vendor in the latest Juniper Research Report - CPAAS: FUTURE MARKET OUTLOOK, EMERGING OPPORTUNITIES & FORECASTS 2021-2026.

This research provides a comprehensive assessment of this growing market, including regional analysis and an evaluation of each of the services that comprise CPaaS offerings. It includes strategic recommendations for CPaaS providers, which are aligned to 5-year forecasts for the market.

It features key market drivers, technological challenges, and strategic recommendations for key messaging technology stakeholders and an evaluation of the key disruptive services that can be implemented by CPaaS platforms to increase the value of services.

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Comviva has been featured as one of the leading mobile Messaging platform in the Juniper Research's MOBILE MESSAGING: FUTURE OUTLOOK, STRATEGIC RECOMMENDATIONS & MARKET FORECASTS 2021-2025 report.

The report provides a comprehensive analysis of the messaging ecosystem and includes an in-depth assessment of the challenges faced by mobile messaging stakeholders and strategic recommendations for key stakeholders – mobile operators, messaging platform providers and OTT (over-the-top) messaging application players.

The report further highlights how COVID-19 pandemic is impacting the mobile messaging market and will continue to have an impact on enterprises, translating to a growth in the messaging traffic.

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mobiquity® Banking featured in Gartner's Market Guide on Multichannel solutions

Second time in a row, Comviva’s mobiquity® Banking has been featured in Gartner Market Guide on Multichannel Solutions. Gartner estimates around 50 vendors are active globally in the market. However, Vendors with the deployment of services across multiple channels, as well as capabilities to offer a seamless transition from one channel to another have been part of the prestigious list.

CIOs who are responsible for financial services technology modernization and transformation within banks should refer to this report to help them choose Digital Banking offering that fits in their specific requirements.
The report highlights how Digital banking multichannel solutions are evolving beyond internet-based self-service channels, online and mobile, to include integration with servicing channels in banking. While banks and vendors have placed more effort in the previous decade on creating a customer experience that is consistent across channels or overly focused toward mobile, banks’ approach is now driven by the support of customer journeys, irrespective of the starting point (Digital or Physical).

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Comviva has been featured as Tier 1 vendor in ROCCO SMS FIREWALL VENDOR PERFORMANCE REPORT 2020

ROCCO has been called the Michelin of the telecoms Industry, as it facilitates the rating of technology providers to help understand MNOs relative strength of the market leaders. This report aims to offer advice directly from MNOs to its peers in helping them decide on choosing a technology provider, that could meet their specific requirements. What makes this win special is the fact that it is the Voice of the Customer(VoC) – A true validation of our perceived value.

The leading analyst house surveyed 131 MNOs, across 92 countries to get their perceptions and opinions about SMS Firewall Vendors in the industry on various parameters like reliability, customer service, technical expertise, reputation, value for money, value-added services, quality of service, transparency and flexibility. With a cumulative score of 4.02 out of an overall rating of 5, we have scored Tier A category, besides leading competition.

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Gartner recognises Comviva PayPLUS solution as a key vendor in digital commerce payments

Comviva has been featured as a representative vendor under payment gateway services in the Gartner Digital Commerce Vendor Guide, 2020 for its flexible and scalable solution for merchants and merchant acquirers, designed to support commerce in a multi – instrument, multi-channel industry.

Gartner defines digital commerce platform as the core technology that enables customers to purchase goods and services through an interactive self-service experience. Beyond the platform, which is the foundation of digital commerce, there is an ecosystem of adjacent applications and Payments is an integral part of it.

PayPLUS Smart Payment Gateway functions on a smart routing engine, which solves problems of e-commerce by way of routing customer payment transactions efficiently to different processors based on success rank and business rules. This enables a range of decisions pertaining to routing, based on multiple parameters such as cost, volume, time, type and dynamic success ranking, thereby enabling merchants to maximize their conversion ratios while enabling enhanced checkout experience.The platform also supports a host of advanced features catering to today’s digital merchants. This broadly includes refunds stored value accounts (refunds SVA), marketplace payments, EMI and deferred payments.

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Previous Analyst Mentions

Comviva recognized as a leading vendor for Partner Relationship Management Applications by Gartner

Comviva’s PRM solution helps enterprises in managing different types of channel partners effectively to tackle a range of challenges including pertaining to revenue reconciliation, service performance, FOS surveys, and other business processes.

Comviva’s solution comprises of modules from Partner Management Suite, MobiLytix Retailer Management, and Digital Business Management, and empowers enterprises in end-to-end management of channel partners throughout their lifecycle, starting with acquisition and onboarding, through- to- and with-channel marketing, sales execution, channel loyalty and partner services.

Comviva has been named among the leading vendors by Gartner in its latest report titled “Market Guide for Partner Relationship Management Applications”, proving the value we offer in the market.

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Comviva mentioned as a key technology provider in four Hype Cycle reports by Gartner

Being one of the leading technology providers in the world, Comviva has been highlighted in four Hype Cycle reports by Gartner under Dynamic Discounting and Digital Wallet categories. Gartner’s reports Hype Cycle for IT in GCC, Hype Cycle for Digital Commerce, Hype Cycle for ICT in Africa, and Hype Cycle for CSP Operations provide a graphic representation of the maturity and adoption of various technologies or applications in these respective markets, and enlist a representative set of vendors for the markets pertaining to the technology.

Comviva’s solution for dynamic discounting allows the operators to increase their average revenue per user (ARPU) along with their overall revenue by adopting dynamic pricing strategies. The solution enables the telecom operators to strategically increase the voice, SMS and data consumption of subscribers. Alongside, it also enables the telecom operators to penetrate into the usage cycle of the consumer with specialized pricing and bonus algorithms. Our mobiquity® Wallet offers a feature-rich digital wallet for consumers and a robust and flexible platform for service providers and their partners. It combines innovations in payments with attention to the human factor, behavior-centered experience design, and innovative digital technology. Designed to support a large and complex ecosystem, mobiquity® Wallet enables financial institutions, retailers, telecom operators and other consumer service providers to re-engage and connect directly with their consumers, drive growth, and strengthen their brand by staying abreast of an ever-evolving market and consumer behavior.

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Comviva's Partner Management solution recognized among top 10 vendors globally by Constellation Research

According to R “Ray” Wang, Principal Analyst and Founder of Constellation Research, Partnership and Alliance Relationship Management (PARM) software allows vendors to manage partnerships, alliances and indirect channels throughout the customer process. Successful deployment of PARM software enables vendors to leverage indirect channels and augment direct efforts.

PARM brings together the entire ecosystem required for indirect selling, coordinated marketing, training and skilling, community development, offering management, and incentive management. In an attempt to highlight the leading solution providers in PARM market, Constellation Research releases Constellation Shortlist Partner and Alliance Relationship Management (PARM) every second quarter and recognizes top 10 solution providers in the market. Comviva is proud to be a part of this list for second consecutive time proving the value we offer in the market. Comviva’s Partner Relationship Management solution comprises of modules from Partner Management Suite, MobiLytix Retailer Management, and Digital Business Management, and empowers enterprises in end-to-end management of channel partners throughout their lifecycle, starting with acquisition and onboarding, through- to- and with-channel marketing, sales execution, channel loyalty and partner services.

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Other Analyst Mentions

Analyst Relations|  The Research Insights

Digital Business Support System Market

"Digital Business Support System Market research report explores the current outlook in global and key regions from the perspective of players, countries, product types, and end industries. This report analyzes top players in the global market and divides the Global Digital Business Support System Market into several parameters. The key segments covered in this report are geographical segments, end-use/application segments, and competitor segments. Comviva has been mentioned as a leading vendor"

Read More on: 3wnews.org
Comviva
June, 2020
Analyst Relations|  Market Research

Global Mobile Value Added Services Industry

The research study “Global Mobile Value Added Services Industry” provides a strategic appraisal of the Mobile Value Added Services market. It offers a detailed valuation with respect to the future technologies relying on the historical data and present circumstance of the Mobile Value Added Services market situation. In this Mobile Value Added Services report, we have examined the principals, manufacturers in the market, geographical regions, product type, and Mobile Value Added Services market end-client applications.

Read More on: bestnewsmonitoring.com
Comviva
June, 2020
Analyst Relations|  Report Ocean

Mobile VAS Market

"Report Ocean in its latest published research report sheds light on critical aspects of the Mobile VAS Market, such as competitive landscape, geographical growth, segmentation, and market dynamics, including drivers, restraints, and opportunities. Comviva has been profiled as one of the leading players in the industry The report provides significant data which makes the research document a handy resource for managers, industry experts, analysts, and other key people to get ready-to-access and self-analyzed study along with graphs and tables to helps the readers to draw a suitable conclusion and clearly understand the current and future scenario and trends of Mobile VAS Market."

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Comviva
June, 2020
Analyst Relations|  Orbis Research

GLOBAL DATA MONETIZATION MARKET 2020

This report offers deep insights about the Data Monetization Market covering all the crucial aspects of the market. The report provides historical information with future forecast over the forecast period. Various important factors such as market trends, revenue growth patterns market shares and demand and supply are included in almost all the market research report for every industry. Some of the important aspects analyzed in the report includes market share, production, key regions, revenue rate as well as key players.

Read More on: primefeed.in
Comviva
June, 2020
Analyst Relations|  Orbis Research

GLOBAL MOBILE VALUE ADDED SERVICES (MVAS) MARKET 2020

This report studies the global Mobile Value Added Services (MVAS) market size, industry status and forecast, competition landscape, and growth opportunity. This research report categorizes the global Mobile Value Added Services (MVAS) market by companies, region, type, and end-use industry. Comviva has been mentioned as one of the top players in the industry

Read More on: 3wnews.org
Comviva
June, 2020
Analyst Relations|  Premium market Insights

Global Mobile Banking Market 

The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players, like Comviva

Read More on: coleofduty.com
Comviva
June, 2020
Analyst Relations|  Orbis Research

Global Mobile Banking Market 

This report studies the global SMS Firewall market, analyzes and researches the SMS Firewall development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like Comviva

Read More on: 3wnews.org
Comviva
June, 2020
Analyst Relations|  Garner Insights

Global Mobile Security Market Overview

Global Mobile Security Market presents insights on the current and future industry trends, enabling the readers to identify the products and services, hence driving the revenue growth and profitability. The research report provides a detailed analysis of all the major factors impacting the market on a global and regional scale, including drivers, constraints, threats, challenges, opportunities, and industry-specific trends. Further, the report cites global certainties and endorsements along with downstream and upstream analysis of leading players, like Comviva

Read More on: coleofduty.com
Comviva
June, 2020
Analyst Relations|  Quince market Insights

SMS FIREWALL MARKET

It is a detailed assessment of the most important market dynamics. After carrying out thorough research of SMS firewall market historical as well as current growth parameters, business expectations for growth are obtained with utmost precision. The study identifies specific and important factors affecting the market for SMS firewall during the forecast period. It can enable companies investing in SMS firewall market to change their production and marketing strategies in order to envisage maximum growth. Comviva, a leading vendor in the space has been covered in details in the report

Read More on: primefeed.in
Comviva
June, 2020
Analyst Relations|  HTF market Intelligence

Global Short Message Service (SMS) Firewall Market

This report provides a complete assessment of the Market highlighting evolving trends, Measures taken up by players, current-to-future scenario analysis and growth factors validated with View points extracted via Industry experts and Consultants. The study breaks market by revenue and volume (wherever applicable) and price history to estimates size and trend analysis and identifying gaps and opportunities. Comviva has been featured as one of the leading players in the industry

Read More on: 3wnews.org
Comviva
June, 2020

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