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mobiquity® Banking featured in Gartner's Market Guide on Multichannel solutions

Second time in a row, Comviva’s mobiquity® Banking has been featured in Gartner Market Guide on Multichannel Solutions. Gartner estimates around 50 vendors are active globally in the market. However, Vendors with the deployment of services across multiple channels, as well as capabilities to offer a seamless transition from one channel to another have been part of the prestigious list.

CIOs who are responsible for financial services technology modernization and transformation within banks should refer to this report to help them choose Digital Banking offering that fits in their specific requirements.
The report highlights how Digital banking multichannel solutions are evolving beyond internet-based self-service channels, online and mobile, to include integration with servicing channels in banking. While banks and vendors have placed more effort in the previous decade on creating a customer experience that is consistent across channels or overly focused toward mobile, banks’ approach is now driven by the support of customer journeys, irrespective of the starting point (Digital or Physical).

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Comviva has been featured as Tier 1 vendor in ROCCO SMS FIREWALL VENDOR PERFORMANCE REPORT 2020

ROCCO has been called the Michelin of the telecoms Industry, as it facilitates the rating of technology providers to help understand MNOs relative strength of the market leaders. This report aims to offer advice directly from MNOs to its peers in helping them decide on choosing a technology provider, that could meet their specific requirements. What makes this win special is the fact that it is the Voice of the Customer(VoC) – A true validation of our perceived value.

The leading analyst house surveyed 131 MNOs, across 92 countries to get their perceptions and opinions about SMS Firewall Vendors in the industry on various parameters like reliability, customer service, technical expertise, reputation, value for money, value-added services, quality of service, transparency and flexibility. With a cumulative score of 4.02 out of an overall rating of 5, we have scored Tier A category, besides leading competition.

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Gartner recognises Comviva PayPLUS solution as a key vendor in digital commerce payments

Comviva has been featured as a representative vendor under payment gateway services in the Gartner Digital Commerce Vendor Guide, 2020 for its flexible and scalable solution for merchants and merchant acquirers, designed to support commerce in a multi – instrument, multi-channel industry.

Gartner defines digital commerce platform as the core technology that enables customers to purchase goods and services through an interactive self-service experience. Beyond the platform, which is the foundation of digital commerce, there is an ecosystem of adjacent applications and Payments is an integral part of it.

PayPLUS Smart Payment Gateway functions on a smart routing engine, which solves problems of e-commerce by way of routing customer payment transactions efficiently to different processors based on success rank and business rules. This enables a range of decisions pertaining to routing, based on multiple parameters such as cost, volume, time, type and dynamic success ranking, thereby enabling merchants to maximize their conversion ratios while enabling enhanced checkout experience.The platform also supports a host of advanced features catering to today’s digital merchants. This broadly includes refunds stored value accounts (refunds SVA), marketplace payments, EMI and deferred payments.

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Independent Research Firm Names Comviva as one of the leading customer data management solution provider

Mobilytix, a big data-driven mobile analytics solution which helps enterprises in accelerating customer-driven initiatives has been named as one of the leading CDP solution providers by Forrester in the latest “Now Tech: Customer Data Management Solutions, Q1 2020” Report
Forrester defines a customer data management solution as an integrated platform that automates the ingestion, integration, transformation, and delivery of customer data from streaming and persisted sources, whether on-premises or cloud, to deliver real-time, unified, and trusted multidimensional views of customers for personalization, analytics, and recommendations.

More than ever, the ability to manage massive data is critical to an organization’s success. Enterprises struggle in getting a simplified comprehensive view of their customers, which is the first milestone in their journey towards great customer experience. Solving this problem is why enterprises are adopting and implementing customer data management solutions like Mobilytix, at the core of which is an analytical engine has the capability to ingest structured and unstructured data from internal as well as external sources across a customer’s lifecycle in batch or real-time, and build a richer 360-degree profile of the customer, which we call Behavioural DNA, that can, in turn, be used for understanding the various events across a customer’s life-cycle, segmentation and targeting decisions, predicted marketing communication channel responsiveness, churn risk, preference of digital channels etc.

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Forrester’s Now Tech: Customer Analytics Technologies, Q1 2020

Comviva’s Mobilytix, a data-driven mobile analytics solution has been named as one of the leading Customer Analytics technologies provider in Forrester Now Tech: Customer Analytics Technologies, Q1 2020 report
The AI-powered real-time analytics solution has the capability to aggregate data across multiple touchpoints across a customer lifecycle, generate actionable insights, thereby enabling deeper and superior customer experience while improving revenue growth for enterprises.

In today’s hyper-connected world, it is crucial for enterprises to get actionable insights out of myriads of data. Enterprises use customer analytics technologies to increase customer lifetime value (CLV), drive loyalty, and improve the customer experience (CX).

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Previous Analyst Mentions

Comviva recognized as a leading vendor for Partner Relationship Management Applications by Gartner

Comviva’s PRM solution helps enterprises in managing different types of channel partners effectively to tackle a range of challenges including pertaining to revenue reconciliation, service performance, FOS surveys, and other business processes.

Comviva’s solution comprises of modules from Partner Management Suite, MobiLytix Retailer Management, and Digital Business Management, and empowers enterprises in end-to-end management of channel partners throughout their lifecycle, starting with acquisition and onboarding, through- to- and with-channel marketing, sales execution, channel loyalty and partner services.

Comviva has been named among the leading vendors by Gartner in its latest report titled “Market Guide for Partner Relationship Management Applications”, proving the value we offer in the market.

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Comviva mentioned as a key technology provider in four Hype Cycle reports by Gartner

Being one of the leading technology providers in the world, Comviva has been highlighted in four Hype Cycle reports by Gartner under Dynamic Discounting and Digital Wallet categories. Gartner’s reports Hype Cycle for IT in GCC, Hype Cycle for Digital Commerce, Hype Cycle for ICT in Africa, and Hype Cycle for CSP Operations provide a graphic representation of the maturity and adoption of various technologies or applications in these respective markets, and enlist a representative set of vendors for the markets pertaining to the technology.

Comviva’s solution for dynamic discounting allows the operators to increase their average revenue per user (ARPU) along with their overall revenue by adopting dynamic pricing strategies. The solution enables the telecom operators to strategically increase the voice, SMS and data consumption of subscribers. Alongside, it also enables the telecom operators to penetrate into the usage cycle of the consumer with specialized pricing and bonus algorithms. Our mobiquity® Wallet offers a feature-rich digital wallet for consumers and a robust and flexible platform for service providers and their partners. It combines innovations in payments with attention to the human factor, behavior-centered experience design, and innovative digital technology. Designed to support a large and complex ecosystem, mobiquity® Wallet enables financial institutions, retailers, telecom operators and other consumer service providers to re-engage and connect directly with their consumers, drive growth, and strengthen their brand by staying abreast of an ever-evolving market and consumer behavior.

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Comviva's Partner Management solution recognized among top 10 vendors globally by Constellation Research

According to R “Ray” Wang, Principal Analyst and Founder of Constellation Research, Partnership and Alliance Relationship Management (PARM) software allows vendors to manage partnerships, alliances and indirect channels throughout the customer process. Successful deployment of PARM software enables vendors to leverage indirect channels and augment direct efforts.

PARM brings together the entire ecosystem required for indirect selling, coordinated marketing, training and skilling, community development, offering management, and incentive management. In an attempt to highlight the leading solution providers in PARM market, Constellation Research releases Constellation Shortlist Partner and Alliance Relationship Management (PARM) every second quarter and recognizes top 10 solution providers in the market. Comviva is proud to be a part of this list for second consecutive time proving the value we offer in the market. Comviva’s Partner Relationship Management solution comprises of modules from Partner Management Suite, MobiLytix Retailer Management, and Digital Business Management, and empowers enterprises in end-to-end management of channel partners throughout their lifecycle, starting with acquisition and onboarding, through- to- and with-channel marketing, sales execution, channel loyalty and partner services.

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Other Analyst Mentions

Analyst Relations|  Research and Markets

LAMEA Mobile Payments Market (2016-2022)



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COMVIVA
February, 2017
Analyst Relations|  Research and Markets

Europe Mobile Payments Market (2016-2022)



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COMVIVA
February, 2017
Analyst Relations|  Research and Markets

Asia-Pacific Mobile Payments Market (2016-2022)



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COMVIVA
February, 2017
Analyst Relations|  Gartner

Market Insight: Identifying the Key Areas of CSP Analytics Opportunities



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COMVIVA
February, 2017
Analyst Relations|  Research and Markets

Top 10 Telecom Technologies – Forecast to 2021



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COMVIVA
February, 2017
Analyst Relations|  Research and Markets

Global Mobile Payments Market (2016-2022)



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COMVIVA
February, 2017
Analyst Relations|  Research and Markets

Global Mobile Payment Market – By Geography, Trends, Forecast – 2017 – 2022



Read More on: researchandmarkets.com
COMVIVA
January, 2017

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