BlueMarble Commerce

Focused on

Growth

BlueMarble Commerce is an end-to-end solution suite to support omnichannel and multiplay digital commerce experience for telecommunication customers.

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Trusted By

Key Features

All-channel, multi-play commerce at work

Offering a 10% increase in sales with a single-play deployment
40% reduction in average handling time (AHT)
Enhance order validation by offering a 40% reduction in order fallout & errors
Offers a 3 month Go-Live Time for launching a new channel on existing infrastructure

Building Blocks

Commerce

BlueMarble Commerce is an omni-channel, multi-play commerce solution supporting digital and physical products with a consistent customer experience

Product Catalog

TMForum compliant consolidated BlueMarble Product catalog offers support for complete portfolio, product, services, and resource management for driving commerce and order management solutionsFederation and Enterprise Product Catalog model supporting automated Product Data synchronization

Order Management

BlueMarble Order Management offers a Lean, convergent, micro-services-based order orchestration for all services and lines-of-business. Includes a library of Integration building blocks with Configurable and Reusable Process Blocks(s)

20

Years of rich industry experience with 7 out of top 10 largest telecom customers

2

Over 2 billion platform users across 95+ countries

1.5

CDRs processed in a single deployment

50

50+ patents, 1800+ innovators and top technology partners including Microsoft Azure, IBM, and ServiceNow

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Delivers an end-to-end digital solution with a consultative led engagement

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Acknowledged as Experts by various leading analysts from firms including Gartner, Frost & Sullivan, Forrester, Markets & Markets, OMDIA, among others

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Gold Level Certified with 17 Open API Conformance Certifications from TM Forum as of September 2021

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Boasts a variety of industry leading awards and accolades including Juniper Future Digital Awards, Global Telecom Business, Customer Experience Asia Excellence Awards, Glomo Awards, among others

CUSTOMER TESTIMONIALS

Success with Comviva

It reduces our time to market for new products and services significantly and
enables us to respond quickly to events and market changes

Astrid HesselsChief Commercial Officer, Regional Fiber & Cable Operator

I would like to highlight the strategic contribution of TechM in meeting Vodafone Germany's strategic objective.
Vodafone Germany use the BlueMarble platform developed by TechM. One of the strategic objectives of Vodafone are to be more convergent and sell products across mobile, DSL, cable and TV. TechM's platform has allowed Vodafone to achieve this objective and have omni-channel presence.
So far more than 6000 telesales, customer care and retail agents have been trained and equipped to use the platform. The platform has provided more than 21 million "360 degree customer" views. More than 300K Shopping carts have been submitted through this platform. This has resulted in 23 Million Euros of additional revenue for Vodafone. TechM's agile deliveries have resulted in faster time to market. TechM is a valuable partner who continues to help achieve Vodafone's strategic objectives.

Engelbert GaelingsDirector VF Germany

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