Analysis of today’s networks has highlighted that approximately 15-20 per cent of network events (data,calls and content downloads) drop owing to insufficient balance in a prepaid subscriber’s account.This, in turn adversely impacts an operator’s revenue. In this context, the need of the hour is to deploy an appropriate solution to convert these opportunities into new revenue streams for operators.

Mahindra Comviva’s No Balance Suite comprises of innovative solutions that help operators regain revenues lost due to insufficient credit balance. The product suite caters to low-income subscribers and customers running out of credit at odd hours. By deploying the No Balance Suite, operators can improve voice revenues, target subscribers generating low ARPU, enhance customer satisfaction and offer multiple applications on a single platform.

Strong Today. Stronger Tomorrow.

Calls Handled Monthly
200(Português) milhões
Million Subscribers across
Global Deployments of Call Management Worldwide


Generates revenues from low balance scenarios

Stimulates network usage

Improves customer loyalty

Enhances voice revenue

Unique Selling Proposition

An Enhanced Customer Experience
The solution provides reliable connectivity, irrespective of funds available. The subscriber’s emergency messages can be customized as well.
Proactive Services
The solution automatically triggers services, thereby reducing marketing and advertising costs.
Cloud Readiness
The solution can be deployed on the cloud. This ensures the lead time –to – revenue generation cycle spans 30-45 days.
Multiple Applications on a Single Platform
Other call management applications, such as Missed Call Alerts, etc. can be hosted on the same platform.

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What is low balance suite ?

What is low balance suite ?

Right-aligning messaging capacity with growth for a leading operator in West Africa
Case Study

Right-aligning messaging capacity with growth for a leading operator in West Africa

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