General

AI Cannot be Merely Deployed. There are Larger Implications

Artificial Intelligence (AI) is certainly a popular buzzword in the industry today and according to surveys by TM Forum, many have now “deployed” AI and are looking to scale. But…
Greg Armstrong
28th November 2019
Guest Blogs

Telecom: How to Tap into the $22 Billion Ecosystem Opportunity

The digital world is growing for telecom operators. With advanced options and the opportunity to get shares in a rapidly advancing market, operators are realizing the impact of improved operational…
Ronald Van Loon
15th October 2018
Guest Blogs

Trillions and Trillions in Digital Transformation

If you look back at the history of technology you find that what we know is not often what will be.  What we forecast is likely though not often the…
Evan Kirstel
11th September 2018
Consumer Value Solutions

Digital LATAM Ripe for CVM Evolution

Digital LATAM Ripe for CVM Evolution The volume of data generated every day in Latin America is enormous. Most of the countries in the region are in the middle of…
Amit Sanyal
30th August 2018
Consumer Value Solutions

Paper Tigers No More: How CXM can enable Operators in ASEAN to Stay Atop their Game

Perhaps the biggest challenge while penning (yet another) article on customer experience and value management (CXM) is not repeating oneself. After all, how does the audience stand to gain from…
Amit Sanyal
30th August 2018