References

What is Business Support Systems in telecom?

Business Support Systems (BSS) is the software and processes required for the “back office” to function. Typically, for a telecom operator, the scope of BSS includes managing rating, orders, products,…
Comviva
12th January 2016
References

What is a low-balance suite?

At any particular time, a significant fraction of prepaid mobile customers have low or insufficient account balance.  At these times, the mobile service providers are particularly exposed to attrition as…
Comviva
23rd October 2015
References

How to monitor network traffic?

In today’s business environment, network traffic is at an all time high due to increased use of data by social media sites and now cloud services. This has created a…
Comviva
31st August 2015
References

What is the MMSC Platform?

With smartphone penetration reaching unprecedented heights, the demand for multimedia services has increased multifold. The diverse variety of contents allowed by multimedia messaging have culminated sweep uptake for the mobile…
Comviva
28th August 2015
References

How to manage mobile data?

The current trend towards tiered data plans from mobile operators has evoked a mixed reaction from customers. Some consider these offerings as a useful measure to curb “data hogs”, while…
Comviva
25th August 2015
References

What is Deep Packet Inspection?

Deep packet inspection (DPI) is a form of filtering used to inspect data packets sent from one computer to another over a network. DPI operates at the seventh layer (the…
Comviva
20th August 2015
References

What is Churn management?

Churn management is the art of identifying the valuable customers, who are likely to churn from a company and executing proactive steps to retain them. The telecommunication industry has got…
Comviva
11th August 2015
References

What are Managed VAS services?

Managed Value Added Services or VAS essentially refers to the business practice of partnering with an external vendor with a view to delegating a part of the IT operations to…
Comviva
4th August 2015
Mobile Financial Solutions

Achieving financial inclusion: through telecom companies becoming banks (payment banks) or the other way (MVNOs)

It is a no-brainer that banks and telecom operators are the two main players in taking financial services to the masses. Banks, by their very nature, have a role to…
Kamaljeet Rastogi
13th April 2015