Monetizing CX: The Final Frontier

Over the last two years, customer experience has gained ground as a significant component of any organization’s overall strategy. Nonetheless, challenges remain. Organizations have been hesitant to transform CX design and incorporate the latest technologies in a bid to generate value. This can be attributed to a myriad of factors, all more pressing than the last.

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Digital Transformation Series

Partner Relationship Management Solutions – The Third Wave In Sales And Marketing Technology
Digital Transformation In The OSS/BSS Space
Enterprise Messaging and Grey Route Blocking
Customer experience and value management
Sales and Distribution
Digital Business Management

Pillars for The Business of Tomorrows

THE YEAR THAT WAS AND WILL BE 2017-2018
Cashless Societies
Messaging
Big Data Analytics
The Emerging Market Digital Content Panorama
Towards Tomorrows- Issue 2
Towards Tomorrows- Issue 1