Overview
DigiTech solutions help telecom operators modernize their infrastructure, streamline operations, and scale efficiently.
With 180+ deployments in over 60 countries, Comviva delivers AI-driven automation and cloud-native BSS that help telcos optimize infrastructure and reduce operational costs by up to 40 percent.
Our digitech products and solutions
BlueMarble Integrated BSS
BlueMarble is a cloud-native, AI-driven BSS built on open standards and TM Forum APIs - empowering telcos to launch services faster, personalize customer experiences, onboard partners effortlessly, and drive new digital revenues with streamlined efficiency.
BlueMarble Commerce
BlueMarble Commerce is an omni-channel, multi-play consumer commerce platform for telecommunications, designed to enable consistent and seamless customer journeys.
BlueMarble CPQ
Simplify Enterprise Sales with BlueMarble CPQ for complex solution configuration, customer specific pricing discounting, integrated approval workflows and automated order submission.
BlueMarble Retail
Empower your teams with an all-in-one powerful solution that connects your warehouse, sales force, and storefronts for streamlined collaboration.
BlueMarble CRM
Leverage AI and advanced analytics in Comviva's BlueMarble CRM to create comprehensive customer profiles and boost engagement across B2C, B2B, and B2B2X sector.
BlueMarble Order Management
Orchestrate your order processes from start to finish using BlueMarble Order Management's catalog-driven set of pre-designed workflows.
BlueMarble Catalog
Use BlueMarble Product Catalog to drive your product portfolio, customer experience and fulfillment from a single place. It can also integrate with your existing product definitions to unify and simplify the view of your portfolio.
BlueMarble Billing
Streamlined Billing for Unmatched Efficiency, Enhancing Customer Offering and Bill Flexibility through Smart Billing.
BlueMarble Subscription Management
A centralized system for managing digital subscriptions, event charging and 3rd party products. It offers seamless integration with core provisioning and charging nodes, enhancing offer flexibility and integration strategy.
BlueMarble Intelligence
Automate repetitive tasks, streamline business workflows, and drive scalable operational efficiency with BlueMarble Intelligence.
Electronic Recharge
PreTUPS™ provides complete, flexible recharge solutions for operators and subscribers. Operators gain streamlined management (electronic, vouchers, self-service) and improved profitability. Subscribers gain unparalleled recharge convenience and choice.
Voucher Management
PreTUPS™ offers flexible voucher solutions for physical and digital formats. The platform enables efficient management of voucher creation, distribution, and redemption, optimizing voucher sales.
Driving global success that delivers lasting impact
0Bn
revenues generated annually on our commerce platform
0Mn
subscribers serviced through our CRM platform in a single deployment
0Bn
inventory items managed in a single deployment
0weeks
to launch new digital services
Scalability
Adapt and grow effortlessly with solutions designed to handle increasing volumes and complexities.
Security
Leverage top-tier security protocols to protect sensitive financial data and ensure regulatory compliance.
Innovation
Stay ahead with cutting-edge technology that fosters continuous improvement and innovation.
Success stories
Telecom operators live with lots of legacy. So if you try to build a super innovative service or a different type of service which are not subscription-based like the old tech stack of telecom operators, it's very difficult, very expensive, and ultimately you do not have the right customer experience that you wish to have for this innovative service. So for us, the answer was really to build through the Blue Marble platform something new, not linked to the old legacy of telecom operators, where we could build a catalogue, where we could launch some use cases, create value, and then expanding in the tech transformation without an enormous investment at the very beginning, so you can basically create use cases, start creating value, start capitalizing on your investment, and then going on, and the experience that you offer to the customer in the B2B2X areas, it's completely different and it's really what customers in these days expect
Comviva BlueMarble allowed us to rebuild a catalog, and our enterprise product catalog was kind of the cornerstone of this project, just because we wanted to think about a future Spark. NPS over the last three years has come up about nine to ten points, which is significant in telco and then we have about a 20% volume efficiency year-on-year in our contact centers in terms of call volumes, and that's complete displacement, not just a shift through other channels.
Our expanded partnership and choice of ODA-compliant, cloud-native Comviva platform will enable us to enhance the customer experience even further, driving personalization at scale and further optimizing experience across online and in-store. The new solution shall help us align teams around a single view of the customer with insights and activation capabilities that will make experiences even more seamless, connected and relevant.
Proximus opens new B2C and B2B2X markets through software-focused approach
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Spark New Zealand takes a digital-first approach to omnichannel services
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Vodafone Germany Improves Experience for 45Mn customers by simplifying the delivery of converged services
Transformed disparate BSS into a unified, cloud-native, omnichannel system enabling faster delivery of converged services to customers
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