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Customer Experience ManagementGeneral

Examining the Journey from Platform-as-a-Service to Communications-Platform-as-a-service to Facilitate Digital Engagement

In an earlier blog on the Software as a Service (SaaS) cloud computing model, I had talked about the four such models. Just as a quick refresher, permit me discuss…
Comviva
7th May 2021
Customer Experience ManagementGeneral

Leveraging CPaaS to deliver superior customer experience

The COVID-19 pandemic of 2020 turbocharged digital transformation initiatives across enterprises worldwide. Even heavily regulated sectors like healthcare, government, and banking embraced digital communication tools such as mobile apps, video,…
Deshbandhu Bansal
7th May 2021
GeneralInformation Technology

Tokenization beyond Tap and Pay Payments

With the advent of COVID-19, where contactless payments have become very crucial for hygiene, and the increasing payment frauds and account data compromise, which have made security paramount in payments,…
Naina Bansal
1st May 2021
General

Nepal: Financial Inclusion Scaling Heights

Today , as per Nepal Rashtra bank there are just 5958 branches and 4254 ATMS branches in Nepal serving 28.6 Million people. Despite recent efforts of central bank to drive…
Puneet J Verma
27th April 2021
Information Technology

5G: Changing the Way the World Connects, Communicates and Collaborates

5G is the fifth generation technology standard for mobile networks. To put it in context, mobile technology is, in fact, upgrading itself every decade! Take for instance, the jump from…
Manish Jain
12th April 2021
Business SolutionsMobile Financial Solutions

Digital Financial Landscape – Driving Nepal towards Digital Payments

Nepal, being a border for the two world's fastest developing economies - India and China - has eight of the world's largest mountains, a wealth of natural resources, and a…
Comviva
9th April 2021
General

The Journey of MVNOs

Mobile virtual network operator Mobile virtual network operator (MVNO) is a wireless communications services provider which does not own the network infrastructure that is used to serve its customers. An…
Puneet Takyar
1st April 2021
General

Did COVID-19 Helped in Reducing Financial Access Gender Gap in Africa?

COVID-19 pandemic and subsequent lockdown and economic crisis are the biggest challenges the world is facing since World War-II. But there has been a few positives also in the pandemic…
Mohit Bhargava
8th March 2021
Software Engineering and Technology

Centralized Logging Using Log4j2 and Rsyslog

One of the solutions I was working on required including the concept of centralized logging. I thought it pertinent to share the approach I derived after some exploration. The requirements…
Noushad Ali
23rd February 2021
Business Strategy

IPR and M&As: how to protect the value whilst leveraging the full potential

Some dealmakers believe that IPR is something that needs to be left to lawyers and does not come under the purview of the dealmakers themselves. Nothing could be further from…
Neeraj Jain
23rd February 2021

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