PreTUPS™ delivers reliable and consistent customer experience

PreTUPS™ enables electronic recharge distribution through a flexible distribution network with multiple channel hierarchies. Beyond assisted electronic recharge, PreTUPS™ also entails the ability to deploy self-service recharge and deliver innovative value added offerings. Whether it is an assisted recharge via a retailer or a self recharge via channels such as SMS/USSD, the web, ATM and kiosk – PreTUPS™ delivers reliable and consistent customer experience.

PreTUPS™ also enhances the delivery and distribution of traditional voucher-based products through its voucher management solution that includes generation of voucher pins, activation, distribution, tracking and voucher reporting.

Key Features & Benefits

The platform has constantly evolved to meet changing market requirements

A robust platform, PreTUPS™ supports a multitude of operators, with subscriber bases ranging from a few thousands to over 200 million.The platform is capable of processing billions of transaction every year with a high service availability and average 99.99 percent uptime across deployments.

Manages end to end voucher lifecycle – generation, distribution and consumption

Target diverse segments and sub-segments by offering customized products

Offer choice recharge to customers basis their preference

Provide digital voucher as gift card for customer engagement and co-branding

Support multiple network for business operations of MNO and MVNOs

Track voucher lifecycle through intelligent reporting to identify slow moving inventory at last mile, near expiry stock and outage

26

operators in 20+ countries

700

MILLION subscribers

99

percent service uptime

2

Billion transactions processed annually

1.8mn

retailers powered in the largest deployment

20

replacement projects across leading platforms

RELATED RESOURCES

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AWARD

Safaricom Annual Supplier Awards (SASA)

Comviva has bagged the Best Supplier – IT & Digital award at the recently concluded Safaricom Annual Supplier Awards (SASA) in Nairobi. We have been recognized for our PreTUPS™ deployment at Safaricom

EXPLAINER VIDEO

PreTUPS™ is an evolved electronic recharge platform and a proven prepaid account management solution

FROM THE BLOG

Operators shape success, Subscribers power up prepaid: Mobile recharge platforms

The telecom sector is characterized by hyper-competition. For service providers, mobile recharge platforms have become an irreplaceable means to sense, shape and control their prepaid business.

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