PreTUPS™ delivers reliable and consistent customer experience

PreTUPS™ enhances the delivery and distribution of traditional voucher-based products through its voucher management solution that includes voucher generation, distribution and consumption. PreTUPS™ VMS also maps vouchers to all channel members, from distributors, sub-distributors to retailers. Thus, the operators can track vouchers end-to-end, enabling them to locate near-expiry voucher stock, redistribute vouchers and prevent stock outages. Furthermore, PreTUPS™ VMS allows operators to provide a wider range of benefits to consumers based on service class and real-time location.

In addition to managing physical vouchers, PreTUPS™ also facilitates digital vouchers. With digital vouchers, retailers do not need physical stock of vouchers. They can readily initiate ‘digital voucher’ request using their mobile phone and consumers will get vouchers delivered instantly on their phone via SMS, mobile app or paper-print. Digital vouchers also offer an option of self-purchase, where consumers can buy the voucher of their choice online anytime, anywhere. Digital vouchers retain all the benefits of physical vouchers, leaving behind limitations of physical vouchers such as printing, warehousing, logistics and complicated SKU management.

Key Features & Benefits

The platform has constantly evolved to meet changing market requirements

A robust platform, PreTUPS™ supports a multitude of operators, with subscriber bases ranging from a few thousands to over 200 million.The platform is capable of processing billions of transaction every year with a high service availability and average 99.99 percent uptime across deployments.

Manages end to end voucher lifecycle – generation, distribution and consumption

Target diverse segments and sub-segments by offering customized products

Offer choice recharge to customers basis their preference

Provide digital voucher as gift card for customer engagement and co-branding

Support multiple network for business operations of MNO and MVNOs

Track voucher lifecycle through intelligent reporting to identify slow moving inventory at last mile, near expiry stock and outage

26

operators in 20+ countries

700

MILLION subscribers

99

percent service uptime

2

Billion transactions processed annually

1.8mn

retailers powered in the largest deployment

20

replacement projects across leading platforms

RELATED RESOURCES

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AWARD

Safaricom Annual Supplier Awards (SASA)

Comviva has bagged the Best Supplier – IT & Digital award at the recently concluded Safaricom Annual Supplier Awards (SASA) in Nairobi. We have been recognized for our PreTUPS™ deployment at Safaricom

EXPLAINER VIDEO

PreTUPS™ is an evolved electronic recharge platform and a proven prepaid account management solution

FROM THE BLOG

Operators shape success, Subscribers power up prepaid: Mobile recharge platforms

The telecom sector is characterized by hyper-competition. For service providers, mobile recharge platforms have become an irreplaceable means to sense, shape and control their prepaid business.

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