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Open APIs helped cut OpEx by 80%

Business Need

An arm of one of the largest global telecommunications companies, the operator is a challenger in the APAC market, which has been ranked as the fastest 3G mobile network in the region.

With continuous focus on technology innovation and service excellence, the operator has seen rapid adoption amongst its customers, especially youth, however legacy systems deployed since 2009, creating a hindrance in its path to growth/transformation journey

Technology at Play

Identifying archaic IT and multiple OSS/BSS stack as the key challenge, Comviva engagement was focused on simplifying existing business systems and processes to enhance new capabilities and harness growth opportunities while rationalizing CAPEX and OPEX

Comviva implemented BlueMarble® convergent BSS solution(hyperlink) for both prepaid and postpaid operations, to simplify business management and enhance decision support via converged reporting and analytics. Further OSS and BSS components were chained to dynamically support new digital services with ease, reducing operational overheads and accelerating time to market.

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Comviva

Comviva

Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide. As a subsidiary of Tech Mahindra and a member of the Mahindra Group, Comviva is committed to driving growth, efficiency, and transformation for tomorrow. For more information, visit us at www.comviva.com