Overview
As Belgium’s leading digital services and communications provider, this CSP serves 3.4 million mobile subscribers (including 2.9 million postpaid users), 1.7 million fiber-connected homes and businesses, and over 50,000 enterprise customers. On a journey to evolve from a traditional telecom operator to a digital-first tech company, the provider sought to reimagine the way services are explored, purchased, and delivered similar to leading hyperscaler platforms.
At the core of this transformation is the Tech Hub platform, powered by Comviva’s BlueMarble® suite, a cloud-native solution empowering agile, scalable, and monetizable digital services, accelerating the operator’s journey to becoming a market-leading 5G and digital service enabler.
Business Challenges
Reinventing as a Tech Leader
The CSP needed to shift beyond legacy mobile contracts toward innovative, 5G-powered enterprise services. However, the limited pace of service innovation in the enterprise segment constrained transformation.
Maximizing Asset Monetization
With 5G, IoT, and remote ops on the rise, monetizing underutilized network assets through ecosystem partnerships became a key strategic priority.
Simplifying Legacy Complexity
A rigid, fragmented BSS architecture blocked agility. Transforming required modernizing legacy stacks to support unified, future-ready service delivery.
Accelerating Time-to-Market
Faster partner onboarding and agile service deployment were essential to respond to rapidly evolving market demands and deliver high-speed 5G services.
The Comviva Solution: Tech Hub Platform Powered by BlueMarble®
Built around Comviva’s BlueMarble® platform, the Tech Hub delivers a modular, standards-compliant architecture that integrates seamlessly with existing IT systems while supporting agile, multi-service monetization.
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