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An enterprise messaging system (EMS) is a range of published organization-wide standards through which enterprises can send semantically precise messages between computer systems. Usually, EMS has loosely coupled architecture that can change formats of the messages. Globally, EMS systems use structured messages like XML or JSON and various protocols like DDS, MSMQ, AMQP, SOAP along with web services.

Security is a major concern for EMS’, as confidential organizational data is typically exchanged through this medium.

The most popular ways to secure an EMS broadly include:

Global Cloud-based Service Availability

The best way to ensure the security of your EMS is to put it on the cloud. Using cloud-based enterprise messaging solutions can provide a secure platform for internal communication for the enterprise. In addition, it also empowers the IT team to control the information is being exchanged. Cloud-based EMS helps employees securely exchange business information in real-time through an easy web interface or messaging applications.

Device to Device Encryption

Device to device encryption entails converting data into ciphertext to make the same appear as gibberish. This does not stop at locking a device’s screen only. Once a device is locked, the data can only be accessed by someone who has a specialized knowledge of recoveries, bootloaders or debugging. This method is used by millions across the world for protecting music, photos, applications, data and more information. It is the simplest form of information security but is extremely secure.

Locations Aware

Locations Aware is a kind of cloud-based mobile messaging service which works at the location of the users. This messaging intends to bring together customer, employees, and partners in the same location so that the information cannot be accessed from people located in a different location. Location Aware enables enterprises to send out meaningful localized information which is protected from breach by users located in other geographies.

Administration and Control

Putting administration control helps you put technical and administrative safeguards to avoid or minimize the threats of the breach. A strong administration and control will enable you to reduce the vulnerability of your system. Putting controls will limit or detect unauthorized access to your computer resources and protect your resources from unauthorized modification, loss, and disclosure. This can be done by putting software controls to monitor the computer hardware and secure applications which can support the system. 

Conclusion

Enterprise messaging is going to get bigger in the coming years. It is still at a nascent stage of usage and has huge opportunities to grow in future. Companies are yet to make full utilization of the scope that lies ahead, especially with regards to the cloud. Security will be a prime factor in the process. Hence, if you have still not looked into the security angle of your organization’s messaging service, it is high time you do.

Comviva

Comviva

Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide. As a subsidiary of Tech Mahindra and a member of the Mahindra Group, Comviva is committed to driving growth, efficiency, and transformation for tomorrow. For more information, visit us at www.comviva.com