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BlogCustomer Experience Management

Customer Experience: The New Battleground for Digital Success

It's no secret that customer experience is a critical factor for business success in today's digital age. It’s time CSPs position themselves at the front of the field and take…
Jens Voigt
3rd August 2022
Blog

Time to Market: The New Digital Imperative for CSPs

In today’s digital economy it’s survival of the fastest. The speed of generating value, meeting customer expectations, and getting products and services to market will decide whether you are moving…
Bikram Sherawat
3rd August 2022
BlogBusiness Solutions

How BSS modernization can give telecom operators a Business Advantage in the new normal

Using an overlay approach as opposed to a complete overhaul of legacy IT systems is a faster and more cost-effective way to achieve strategic objectives – speed to market, sustainable…
Bikram Sherawat
19th July 2022
How Comviva’s mobiquity ® Pay platform helped Colombia’s first electronic payment & deposit company (SEDPE) bring financial inclusion to millions.BlogBusiness Solutions

Gen Zs – The Emerging Spenders

It’s an exciting time for us to be alive. Humanity has survived wars and pandemics, the most recent one included. Humans are now reinventing themselves – their behaviors, interests, and…
Chirantan Sharma
18th July 2022
BlogCustomer Value Management

Gamification 102 – Its impact – Part 2

Gamification has been the subject of research and on Gartner’s radar for emerging technologies for over a decade. Given the hype and the studies performed, there are many measures of…
Manish Jain
7th July 2022
BlogCustomer Value Management

Gamification – To be. More importantly, ‘how’ to be – Part 1

The premise and business case have been discussed threadbare for almost a decade. If you are still unsure, there are essentially three aspects that Gamification tries to address. Technical Debt…
Manish Jain
7th July 2022
BlogBlueMarble Retail

Cloud Native SaaS POS

1.  Cloud Native SaaS POS – The Business Case As Digital Transformation accelerates across industries, the biggest challenge that a Cloud Native SaaS POS addresses are the issues of ease…
Bal Mukund
25th May 2022
Driving Operator Revenues in LATAMCustomer Experience Management

How CPaaS can Empower and Inspire Innovation for Enterprises

With everyone connecting online, through chat, social media, email, video conferencing and more, it is imperative for digital touchpoints to be convenient, intuitive, and easy to use. The digitally savvy…
Santosh Hungundmath
31st March 2022
Internet & Broadband Solutions

Monetizing A2P Messaging: Best Practices and Lessons Learnt

Application-To-Person (A2P) messaging allows customers to interact with businesses through their personal cellular data connection in a one-way line of communication. The growth in the market has resulted in operators…
Comviva
22nd March 2022
BlogBusiness Strategy

Telecom Retail Trends for 2022 and Beyond: Reimagining POS with AI

Across the world, Retailers, Telcos and BFSI players have become increasingly hard-pressed to deliver value. The demand for differentiated and superlative customer experiences is constantly rising, but at the same…
Bal Mukund
15th March 2022

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