A comprehensive, cloud-native, 5G Ready modular BSS, built to simplify growth…
Be a part of our digital ecosystem to accelerate monetization, enable new revenue streams beyond connectivity through zero-touch partnering approach. Simplify scalability, with unprecedented innovation agility through open API-based systems. Level up total experience with an intelligent, data-driven customer experience and engagement platform.
Impact Created by BlueMarble
4
FASTER TIME TO MARKET
3
FASTER BUNDLED OFFERINGS CREATION
-40
REDUCE AHT IN ASSISTED CHANNELS
-50
REDUCE ORDER FALL-OUT
-45
REDUCED INVENTORY LEAKAGE
1
INVENTORY SKUS MANAGED IN A SINGLE DEPLOYMENT
SIMPLIFY GROWTH WITH BLUEMARBLE
- Composable BSS
- BSS for Fiber
- Sales & Distribution Management
- Commerce
- Unified CRM
- Subscription Manager
- Convergent Billing & Revenue Management
A comprehensive pre-packaged BSS solution to help enterprises transition from a fragmented, complex business IT infrastructure to a simplified and agile operation.
Comviva’s Composable BSS is a convergent, cloud-native, 5G-ready solution, that leverages Microsoft Azure, Dynamics 365, and TM Forum’s Open Digital Architecture (ODA) and revolutionizes the way businesses operate. The solution empowers enterprises to drive innovation, unlock growth opportunities and stay ahead of the competition.
Solutions Highlights
- Modular and scalable
- Faster 5G solution deployment
- Enhance customer experience˙
- Business transformation with rapid launch of new business models
Products in solution:
- CRM
- Billing
- Catalogue
- Order Management
- Commerce
- CPQ
- Coupons
Accelerate time to market with pre-configured out-of-the box solution, tailored for fiber business.
BSS for Fiber is a cloud-native, microservices-based, business-oriented platform delivering consistent BSS capabilities. It enables modernization of customer engagement channels, revenue management procedures, order orchestration & fulfilment, as well as analytical decision-making using AI/ML in the customer service & assurance domains.
Solutions Highlights:
- Modular product platform with cost-effective, cloud-based deployment
- Rapidly launching new models with our experienced product design and delivery excellence.
- Single platform to support a comprehensive portfolio, supporting retail and wholesale line of businesses.
- Accelerate monetization, by enabling new revenue streams through zero-touch partnering approach.
- Simplify scalability with fully compliant TM Forum Open APIs and ODA framework.
Products in solution:
- CRM
- Billing
- Catalog
- Order Management
- Commerce
- Lead, Opportunity and CPQ
- Subscription Manager
A unified commerce and sales & distribution management solution that optimizes and automates retail operations across direct, online, and indirect sales channels.
The solution aims to simplify business operations and minimize operational overheads and losses, while enabling operators and enterprises with total control over all retail operations, omnichannel inventory fulfilment and customer journey across direct and in-direct sales channels.
Solutions Highlights:
- Single platform for both direct & indirect channel sales
- Simplifies business operations and reduces operational overheads
- Offering total control over retail operations, inventory fulfillment, and customer journeys
Products in solution:
- Sales Partner Management (SPM)
- Product & Inventory Management
- Warehouse Management
- Field Force Management
- Sales & Incentive Management
- PoS
- Logistics and Transport management
- Procurement and Productions
Enabling seamless omnichannel, multi-play commerce or physical and digital products.
BlueMarble’s intelligence-driven Commerce is a headless, cloud-native, microservices-based, AI-enabled solution that empowers a true omnichannel customer experience across the complete sales journey for enterprises, creating seamless, consistent and memorable interactions between brands and customers.
Solutions Highlights:
- Simplified customer journeys across all customer touchpoints
- Supports entire sales cycle (physical and digital)
- Personalized omnichannel engagement
- Real time product catalog driven sales experience
- Over 70 pre-defined AI/ML models for telecom use cases and a powerful rule engine to integrate external data and AI models for optimized customer journeys.
Products in solution:
- Catalogue
- Commerce
- Order Management
Driving intelligent data-driven engagement with a 360-degree customer view.
The solution is a microservices-based fully functional CRM with a comprehensive 360-view of all customer data. It enables a better understanding of the customer, through its complete customer-centric strategies at each stage of the customer life cycle. Creating personalized experiences, strengthening relationships and fostering loyalty.
Solutions Highlights:
- Zero-touch self-care journeys
- Easy and extensively configurable
- Leverage social media as a customer engagement channel
- Converged CRM for prepaid and post-paid helped in reduction of AHT at contact center
- Customer account management with lead-to-quote and ticket management
Products in solution:
- CRM
- Catalogue
- Resource Management
- Provisioning
A centralized platform to manage and monetize telco bound and partner products for B2C as well as B2B customers, enabling innovative B2B offerings to monetize your data assets, such as Sponsored data offers and free recharging at partner locations with revenue reconciliation capabilities.
Solutions Highlights:
- A single platform, supporting multiple vendor charging & provisioning interfaces
- Rapidly launch contextual real time offerings based on event and location triggers
Products in solution:
- Subscription Manager
- Partner Products Charging
- Provisioning
A convergent billing solution for end-to-end revenue management and monetization for enterprises.
A centralized platform that caters to all billing needs of telcos and enterprises. This is a comprehensive solution offering synchronized Catalog management, flexible billing cycles, test bill functionality, pre-bill options, credit control, dunning, payment and collection management, customizable bill formatting, and reliable bill run rollback,
Solutions Highlights:
- Reduce churn with in-built analytics function.
- Increase customer affinity through shared accounts to share balance and services across group of individuals.
- Flexible catalog to support multi-play offerings.
- Ease of payment settlements and mediation
Products in solution:
- Billing
- Catalog
- Roaming Billing
- Interconnection Billing
WHY BlueMarble?
Most Comprehensive
Portfolio
Business Outcome
Driven
Based on MAC5 framework
Simplification
at scale
Flexibility in
Engagement
BlueMarble Features
MICROSERVICES & CONTAINERS
High scalability combined with agile and fast deployments
COMPONENTIZED ARCHITECTURE
Easy to select what is needed. Enables flexible approach to transformation
DEVELOPER SDKS
Full Developer SDKs in Java and Open API swagger documentation
CLOUD NATIVE & CLOUD AGNOSTIC
Elastic scalability, security & control to drive business
API & EXTENSIBILITY
Innovate faster with access to open APIs
TM FORUM FRAMEWORKX COMPLIANT
Service-oriented, highly automated and efficient approach compliant with TM Forum standards
SELECTED BY TOP OPERATORS AND MEDIA PROVIDERS AROUND THE WORLD
Customer highlight
Vodafone Germany enables unified omnichannel experience across online and offline channels for 50 Mn customers
Numerous acquisitions had resulted in a complex IT environment for the operator, barring them from delivering a unified experience. Read more about how Comviva enabled the operator to offer converged services to its customers with an omnichannel experience.
What our customers say about us
Analyst Mentions
BLUEMARBLE RECOGNIZED BY TOP RESEARCH FIRMS ACROSS THE GLOBE
PROMINENT REPORTS | RECENT MENTIONS
Gartner: Market Guide for AI Offerings in CSP Customer and Business Operations
(February, 2023)
Gartner: Market Guide for CSP Revenue Management and Monetization Solutions
(November, 2022)
Gartner: Market Guide for Partner Relationship Management Applications
(April, 2023)
Partners
CO - CREATING THE BEST-IN-CLASS EXTENSIBLE , EVENT DRIVEN, SCALABLE AND SECURE PLATFORM WITH OUR CLOUD PARTNERS
- BlueMarble on Azure
- Certification & Listing on Marketplace in Progress
- Integration Package for MS Dynamics CRM in Progress
- Go-to-Market with Microsoft Communications Unit
- Go-to-Market with IBM
- Part of IBM Telco Cloud Initiative
- BlueMarble on Redhat Openshift
- Certification in Progress
- BlueMarble on AWS
- Go-to-market with AWS
- Certification on AWS Marketplace in progress
Blogs
5G: Changing the Way the World Connects, Communicates and Collaborates
5G is the fifth generation technology standard for mobile networks. To put it in context, mobile technology is, in fact, upgrading itself every decade!
Why Digital Transformation entails Jumping Head-First into the 5G Era
The era of 5G is well and truly upon us, following much hoopla and hype. Ironically, however, despite becoming an almost ubiquitous subject, it is still shrouded in an air of anticipation and mystery.
The 5G Era: Ushering in New Models, New Capabilities and New Challenges
With advanced 5G deployments in the pipeline, people have many questions about 5G as a technology, its applications, and different use cases, and how is it going to impact the connected lives once it is rolled out.
Leveraging the Promise of 5G with Next Generation OSS/BSS Stacks
The era of 5G is (almost) upon us. While officially not due until 2020, it has already made its debut-of sorts. I allude, of course, to the 2018 Winter Olympics in South Korea.
Related Resources
BROWSE THROUGH FOR MORE INFORMATION
CASE STUDY
Vodafone Germany improves the customer experience through unified business support systems
